Version 2.19.13041.0

New Features

Api Polling

• Major new  feature for this release
• Enables polling of virtually any Api using Http/Https (Rest, Soap), for example
  • VMware vCenter
  • Viptela vManage

Monitoring

• Allowed configuring Tftp port on poller
• Allowed configuring Tacacs port on poller
• Optimised poller performance

Service Desk

• Added External Reference field to ticket
• Allowed changing of Impact and Urgency during Priority reset of tickets in Registered state
• Added search by External Reference
• Added extra configurable permissions to tickets based on relation to the ticket, for example
  • View ticket when user has permission to a business service, contact, or device that is associated to the ticket

Reporting

• Added Snmp based Server Disk statistics objects to reporting add-in

General

• Added a pop-up displaying the security container of access controlled items to all relevant grids
• Added help pop-up to Password Vault page
• Extended installation instructions on Reporting Add-in and Import Add-in pages

Issues Fixed

• ​​Fixed issue where a ticket closure code could not be deleted when it  had been assigned to tickets
• Fixed issue in User create flow that would in some circumstances prevent time zone from being set
• Fixed issue in Import Add-in that would prevent devices from being imported
• Fixed issue whereby a device group could not be deleted
• Added translation to poller stats
• Added two-factor authentication support to system import/export pages
• Fixed issue whereby a master poller could not set discovered serial or asset numbers
• Fixed issue in Tls version negotiation
• Fixed Sql deadlock issue that could occur when creating a virtual poller
• Fixed issue whereby notification emails would be sent twice in certain circumstances

Patch Releases

Web Api [2019-04-11 08:18]
Poller Service [2019-04-11 08:17]
Features 

• ​Integration Profile: Provide an initializer method to allow a configuration of a SOAP client prior to a SOAP client method call

Web Api [2019-04-08 10:41]
Reporting Api [2019-04-08 10:43]
Poller Service [2019-04-08 10:40]
Issues Fixed 

• Under some circumstances, a user's access control settings on a ticket would cause errors
• The statistics navigator was not showing the entity type name in its hierarchy, making it sometime difficult to know what type of entities are being show
  
• Snmp state change alerts sometimes duplicated text in the AlertText and Notes
  
• Under some conditions an Integration Profile could not acknowledge alerts on a ticket
  
• Word Add-In: Certain charts would not insert correctly, and repeat by Location/Region would cause errors
  
• Word Add-In: Interface utilisation by time failing in certain circumstances
  

Web Api [2019-03-28 05:27]
Poller Service [2019-03-28 05:27]
Issues Fixed 

• ​Integration scripting ticket suspend logic failing to suspend a ticket under some circumstances

Web [2019-03-24 06:23]
Issues Fixed 

• ​Fixed an issue in Api polling cookie handling. Cookies were not being properly persisted across requests to some managed devices

Web [2019-03-22 00:34]
Issues Fixed 

• Added security container display to Users and User Groups pages
• Fixed issue whereby language wasn't saved on user creation
• Extended error popup displays

Poller [2019-03-22 00:31]
Poller Service [2019-03-22 00:32]
Web Api [2019-03-22 00:32]
Web [2019-03-22 00:34]
Features

• Api polling: Post form data object - request and response headers and cookies
• Created ApiHelper method "HttpPostForm" to enable form data to be posted. Some devices require a login and session establishment by posting credentials to a login page
• Created ApiHelper methods "AddCookie" and "SetCookie" to allow cookies to be send in requests. Add will add a cookie, Set will overwrite any existing cookie
• Created ApiHelper properties "Cookies" and "Headers" to give direct access to the Http response's Cookies and Headers (see System.Net.CookieCollection and System.Net.WebHeaderCollection types)

Issues Fixed 

• Fixed issue whereby audit log  was failing when security principal was deleted
• Changed Api polling authentication phase to not block other request until authentication completed
• Added security container display to Users and User Groups pages
  
• Fixed issue whereby language wasn't saved on user creation
  
• Extended error popup display
  

Poller Service [2019-03-16 02:15]
Issues Fixed 

• Fixed issue whereby buffered alerts were failing to insert for alerts that are not displayed in the alert dashboard. The issue affected alerts that had failed to insert into the customer database at the time alert was generated, and the alert was not also stored in the central Alerts table, e.g. Informational alerts

Poller Service [2019-03-16 01:44]
Issues Fixed 

• Fixed issue in the customer database SQL statement used to insert buffered alerts that was syntactically incorrect

Poller Service [2019-03-16 00:46]
Issues Fixed 

• Fixed issue in Api polling, whereby duplication was occurring in the alert text

Web Api [2019-03-15 09:06]
Issues Fixed

• Fixed issue in security check on Password Vault that required SetCredentials in a context where only ReadCredentials should have been required

Web Api [019-03-15 05:30]
Issues Fixed 

• Fixed issue where the Api poll results were failing to display​

Poller Service [2019-03-14 08:47]
Web Api [2019-03-14 08:48]
Issues Fixed 

• Fixed issue whereby import failed when trying to re-assign items to devices that were already assigned

Web [​2019-03-13 22:00]
Web Api [​2019-03-13 21:50]
Issues Fixed

• Fixed an issue in Api access profile selection